Terms and Conditions

This website www.aivesaustralia.com has been prepared to provide general information only and does not, under any circumstances, constitute legal advice.
Transmission of information is not intended to create an agent/client relationship between the sender and receiver.
Any material obtained on this website should not be relied upon as a substitute for detailed advice, assessment or legal/immigration advice.
The following terms and conditions sets out the basis on which Aives Australia will provide you, and if applicable, your family, the Service. All information contained here within this website is only general information and does not constitute as legal advise. Professional and legal advise only provided based on the mutual contractual obligation is made and service agreement is signed between Aives Australia and the Client. By paying a registration fee and initiating our Service, you are confirming that you have read and agree to be bound by these Terms including the specific contract applied your circumstances.

Definition of terms
“Client” or “you” or “your” means the individual requesting the Service for him/herself and if applicable for his/her family.
“Aives Australia” means Aives Immigration LLP.
“Profile” means the information provided by the Client about the Client and if applicable about his/her family.
“Service” means the personalized migration service provided by Aives Australia.
“Terms” means these terms and conditions.
“GST” means any goods and services tax or similar tax imposed by the Commonwealth of Australia, I under the A New Tax System (Goods and Services Tax) Act 1999 or Goods and Services Tax (GST) is an indirect tax (or consumption tax) used in India on the supply of goods and services
“VAT “ mean Value Added Tax (VAT) in the United Arab Emirates.


Information provided by the Client
Aives Australia will provide the Service to the best of its ability and in accordance with current Australia migration law based on the information provided by the Client. However, Aives Australia does not guarantee the success of any visa application made on the basis of the Service. Only the Department of Home Affairs can grant the approval of a visa application. Aives Australia provide all legal and ethical services based on the code of conduct issued by the office of the migration agent’s registration authority of Australia.
Aives Australia will use and rely on information provided by the Client in the provision of the Service without having independently verified or assumed responsibility for the accuracy or completeness of such information. Accordingly, the information provided by the client must be correct and the Client is fully responsible and releases Aives Australia to the fullest extent permitted by law for providing us with any information and/or documents which are inaccurate, misleading, bogus or fraudulent in any particular. Department of Home Affairs has very strict policies on information and/or documents which are found to be inaccurate, misleading, bogus or fraudulent.
The Service also takes into account current Australian migration legislation, regulations and policy. Aives Australia cannot be held responsible for any inaccuracy arising from changes to such legislation, regulations and/or policy occurring after the Service has been provided to the Client or if changes take place after Aives Australia is engaged by the Client and/or during the course of the Service provided.

Client Communications
The Client acknowledges that from the date of engagement and throughout the entire agreement, the primary source of communication with Aives Australia will be electronically through email.
The Client consents to receiving communications from Aives Australia electronically and agrees that all agreements, notices, disclosures and other communications provided by Aives Australia to the Client electronically satisfy any legal requirement that such communications be in writing.
Where the Service requires Aives Australia to email the Client, the following will apply:
o Aives Australia will address and send emails to the email address provided by the Client. The Client is solely responsible for ensuring that
1. the contact details provided are correct;
2. their email service is operational; and
3. they check their emails regularly;


Refunds and cancellation policy
As soon as client engagement contract is signed and payment received based on that contract terms , the Client is deemed to have engaged the Service of Aives Australia.
The nominal fee paid for “comprehensive Assessment’ is non refundable
Our refund policy will be specifically written in the personalized contract on case to case basis and then signed and agreed between Aives Australia and the client.
Privacy policy and Release of Information
Aives Australia is bound by the Privacy Act 1988 (“Privacy Act”). Accordingly, Aives Australia takes reasonable steps to protect personal information (as defined under the Privacy Act) collected by Aives Australia from misuse and loss and from unauthorized access, modification or disclosure.
Aives Australia may use and disclose the Client’s (and if applicable, their family’s) personal information for the primary purpose for which it is collected, for reasonably expected secondary purposes which are related to the primary purpose and in other circumstances authorized by the Privacy Act.
In general, Aives Australia will disclose the Client’s personal information for the following purposes:
1. to conduct our business;
2. to provide and market our services;
3. to communicate with the Client;
4. to comply with our legal obligations; and
5. to help us manage and improve our services.

Intellectual Property
All content on this website and material provided in the Service is the property of Aives Australia. The exclusive right to this website and the Service belong to Aives Australia and is protected by laws.
Code of Conduct
Under Australian law, a person who wishes to provide advise as a migration agent must be registered with the Office of the Migration Agents Registration Authority (“OMARA”).
The Office of the Migration Agents Registration Authority (OMARA) is the Australian Government authority that registers migration agents and regulates the Migration Agents profession. Migration agents legally assist people to migrate to Australia by using their knowledge of Australian visas and immigration law to complete necessary visa applications and represent them in dealings with the Department of Home Affairs, the Administrative Appeal Tribunals and The Minister, of Australia.
Aives Australia confirms that our both directors are registered with Office of the Migration Agents Registration Authority of Australia.
A copy of the Code of Conduct can be found in Schedule 2 of the Migration Agents Regulations 1998. To view the Code of Conduct please click here https://www.mara.gov.au/media/553229/Code_of_Conduct_April_2017.pdf
A copy of the Information on the Regulation of the Migration Advice Profession can be found here (English Consumer Guide). The client acknowledges that they have read this document in full prior to making any payment to Aives Australia.

Disclaimer and Indemnity
To the fullest extent permitted by law, Aives Australia shall not be liable for any loss, damage, cost, expense or other liability (“Liabilities”) suffered or incurred by the Client or their family arising in connection (either directly or indirectly) with the Service. To the extent that liability cannot be excluded, the liability of Aives Australia, its directors, officers, employees, agents, consultants and subsidiary companies is limited to the cost of the service Aives Australia provides to Client.
To the fullest extent permitted by law, the Client must indemnify and hold harmless Aives Australia, its directors, officers, employees, agents, consultants and subsidiary companies (“Indemnified Persons”) against all Liabilities (including legal costs on a full indemnity basis) incurred by the Indemnified person in connection with the provision of the Service by Aives Australia, except the Liabilities arising from the negligence or default of any of the Indemnified Persons.
Any comments you may have regarding our website, the service we provide or the terms and conditions contained here within please contact us at bdm@aivesaustralia.com
No person has been authorized to give any representations on behalf of Aives Australia in regards to the subject matter or the terms of these Terms.
Headings in these Terms are for convenience only and do not affect the interpretation of these Terms.
Aives Australia may vary any of these Terms at any time and any other information relating to the Service, at any time and your subsequent use of the website will be governed by the varied Terms.
In the event that any of the provisions of these Terms are or shall become invalid, illegal or unenforceable, the remainder shall survive unaffected.